Business Analyst - Project Manager

Business Analyst and Project Manager with over 15 years of combined experience across business analysis, HR project delivery, and enterprise‑wide process optimisation. Brings 5 years of hands‑on BA experience and 8+ years in project management, including more than a decade leading HR transformation initiatives. Proven ability to coordinate large, complex projects — including leading a cross‑functional team of 50+ members from 25 business units to successfully launch a major organisation‑wide project.

Strong track record in streamlining workflows, reducing processing time by over 50%, and improving user experience through the implementation of 20+ digital and operational projects. Experienced in developing project specifications, defining scope and requirements, and delivering 30+ training workshops to support adoption and change management.

Technically proficient in Microsoft Azure, Power Automate, Microsoft Project, Visio, SQL, and Workday HCM, with strong capability in stakeholder management, requirements gathering, end‑user support, vendor coordination, quality assurance, and process improvement. Holds a BSc (Hons) in Computing Science, a Higher Diploma in Telecommunications & Networking, and is a certified PMP.

Known for structured delivery, cross‑functional collaboration, and the ability to translate business needs into practical, scalable solutions that enhance efficiency and organisational performance.